Effective Date: 1st January 2025
Business Name: Sutton Vintage Ltd
Contact: customerservice.suttonvintage@outlook.com

1. Introduction

These Terms of Service ("Terms") apply to the purchase of second-hand or pre-owned jewellery from [Business Name]. By using our website or buying from us, you agree to these Terms.

2. Description of Goods

All items are sold as second-hand, pre-owned, antique, or vintage, unless stated otherwise.

We describe condition, size, materials, hallmarks, weights, and gemstones to the best of our knowledge.

Condition notes are accurate at the time of listing but pre-owned items may show natural signs of use.

3. Pricing & Payment

All prices are in GBP and include VAT where applicable.

Payment must be made in full before dispatch or collection.

We accept: [List accepted payment methods].

4. Authenticity

We carefully assess authenticity using accepted industry methods.

Where third-party certification exists, this will be clearly stated.

Unless otherwise noted, gemstone grading is approximate and based on in-house evaluation.

5. Returns & Refunds

Returns are accepted for faulty items only.
We follow the Consumer Rights Act 2015.

See our full Returns Policy below.

6. Use of the Website

You must not misuse the site (e.g., hacking, scraping, or transmitting malicious code).

All website content is our property and cannot be used without permission.

7. Limitation of Liability

We are not liable for:

wear and tear

accidental damage

improper handling or storage

third-party repairs or resizing

buyer’s failure to read descriptions
Our liability is limited to the item’s purchase price.

8. Governing Law

These Terms are governed by the laws of England and Wales (or Scotland/Northern Ireland — choose).